Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase. Please review our policy below.

Returns

We generally do not accept returns unless the return is due to an error on our part (such as receiving the wrong item).

If you receive an incorrect product, please contact us first at info@vifadimed.org. Once approved, you may be asked to return the item to our US warehouse at this the following address:

Return Address:
17588 Rowland St, City of Industry, CA 91748, United States

Returned items must be unused and in their original packaging. Return shipping instructions will be provided after we review your request. Normally, returns take around 10 days after the shipping label is issued.

Refunds

Refunds are rare and are handled on a case-by-case basis.

If you believe you are eligible for a refund, please contact us before initiating any charge back or dispute. We may require:

• Proof of purchase

• Order number

• Photos or other supporting information

Approved refunds will be issued to the original payment method.

Contact Us

For any return or refund inquiries, please contact our customer support team. We will review your request and respond as soon as possible.